What is Virgin Hair?

Virgin hair simply means that the hair is completely natural and unprocessed without any chemicals (such as chemical perms, relaxing agents, or coloring dyes). Since the hair is completely natural, there has been no damage to the cuticles or the true structure of the hair (including its color and texture). The hair's cuticle layer actually protects the hair, and provides a natural luster as hair naturally appears growing from the scalp. Keeping the hair cuticles aligned and running in the same direction help to prevent tangling and matting. This is very important when it comes to hair extensions, because you want a quality install that will last you as long as possible. Each bundle of Virgin Indian Hair is coming directly from one persons head, this ensures that varying cuticles and textures are not being mixed with other types of hair. This is also known as, Single Drawn hair. Being that all of our Virgin Indian Hair bundles are single drawn, you will see the natural gradations in length as if it is growing from your own scalp giving it a much more natural look. The ends will have a natural tapered look, as opposed to a blunt cut. Virgin hair is considered the best quality of hair, which is known to last for 1-2 years with proper care and installation. Virgin Hair also offers the most versatility when it comes to coloring and styling.

Most hair that you find in beauty supply stores is not 100% Virgin hair, or Single Drawn for that matter. It may look perfect in the package, but when you start using it only lasts a couple of months at best. They enhance the hair by over processing with chemicals, or collecting strands/clippings from multiple donors and processing it all to appear the same texture. During this process it actually rips the hair’s cuticle from each strand causing permanent damage, which greatly reduces the longevity of the hair. All of our Virgin Indian hair is not treated with any chemicals or processing, making it true Virgin Indian hair. Many of our customers keep coming back to us because our hair has a lifespan of up to 1-2 years with proper care. Your Virgin Indian Hair is considered to be an investment and the better you properly treat and maintain the hair, you will then reap all of the benefits of pure organic Virgin Indian Hair.

 

How Do I Care For My Hair?

Please visit out HAIR CARE page for guidelines on how to care for your virgin hair extensions.

 

Do I Need To Have An Account To Order?

No, an account is not required but we encourage you to register with us as you will be able to enjoy:

  • Faster checkout
  • Easy access to order status and past purchases
  • Weekly Updates for brand releases and special promotions

 

What If I Forgot My Password?

Please use our Password Recovery feature to retrieve it or contact us.

 

How Can I Pay for My Order?

We accept all major credit cards (VISA, Mastercard and AMEX) as well as PayPal payments. We do not accept personal checks, money orders or direct bank transfers. Items will not be shipped until the transaction has been cleared.

*Wholesale - We require Paypal only 

 

How Do I Modify Or Cancel My Order?

Please contact us immediately within 24 hours since we do process and ship orders quickly! Shipped orders cannot be modified or cancelled.

 

When Will My Order Arrive?

If you have an account with us, you can check the status of your order at anytime by logging in and clicking “View Order Status”. If your order states “In Process”, it means your order has been received and is being processed by our warehouse. Once it is “Shipped”, our team will be sending you an email with your tracking confirmation details.

If you do not have an account, please contact us with your order number and email used on the order. We are happy to provide you with your order status or tracking information.

 

How Do I Track My Order?

Once the order has been shipped, we will send you an email with your tracking information issued by the courier. To check the status of your shipment, please log into your account and check shipment status.

Otherwise, you can also use the specific courier’s website:

  • USPS

 

Can I Use Numerous Promotional Codes In One Order?

Promotion and discount codes are non-transferable and cannot be used in conjunction with other discounts and promotions.

For all sales and promotions, certain restrictions apply and are subject to change at any time, and we reserve the right to make changes to them without notice to you.

 

What Do I Do If I Have Missing Items In My Order?

Sometimes we may send out items in separate shipments. Please check your order status to see if any of your items are arriving separately. If something is still missing, please contact us immediately.